Caseloads and Culture

Sutton Council was recently recognised as being in the top 5 for least caseloads held by Social Workers in the Governments official statistics for Children's Social Work Workforce 2017, published on the 15th February 2018. Manageable average caseloads of just 12.9 allows for high-quality monitoring of cases and an environment where learning and development can flourish. New ways of working, strong and stable management all contribute to an environment that promotes open communication, challenge, learning and access to training meaning you can take your career in the direction you wish. 


Google Authority

The London Borough of Sutton is one of the pioneering Local Authorities in rolling out Google products across its services. This allows for greater collaborative working and access to new and exciting products. A very modern and flexible working environment for our staff allows you to work flexibly from multiple locations, remotely from your mobile/tablet/Chromebook using Google Mail and Apps which are a  key enabler for collaborative and streamlined working. 

Vision and Values

Sutton Council’s vision is ‘to build a community in which all can take part and all can take pride’.

This vision encapsulates the community-based approach and commitment to improving the quality of life and well-being for all Sutton residents. There are five core values which reinforce the vision and provide the underlying context to the ways in which we work. The values form the acronym
PRIDE and illustrate how the council is committed to:

  • working in Partnership with the people who live and work in the borough

  • making our services open and accessible so that everyone is listened to and treated with Respect

  • seeking Innovative approaches in order to provide better, more cost-effective services

  • promoting Diversity and ensuring that we recognise and celebrate difference within the context of fairness and equality

  • Enterprising We take advantage of new opportunities and manage risk effectively working with the market and with the community to make the best use of public resources. We are robust in our business relationships to ensure that Sutton residents get good value for money.


The vision and values for the children, young people and learning directorate supports and complements those of the whole council. The work of the directorate is centred on three moral imperatives:

  1. Protect - develop still more integrated and secure approaches to safeguarding and protecting children and promoting their welfare

  2. Prevent - further develop our preventative and early intervention strategies and services

  3. Promote - ensure all children and young people, and especially the most vulnerable, challenging or disadvantaged, are given every opportunity to succeed.


Rail Services

The borough is well-served by the national rail network, with lines through Sutton providing services to the London termini of Victoria (30 minutes) and London Bridge and the ‘Thameslink’ service providing a cross-London rail link to Blackfriars (36 minutes), St. Pancras (46 minutes) International and Luton / Bedford via the Wimbledon and Sutton loop line. Sutton is approximately 12 minutes by train from Croydon.


The line serving Worcester Park in the north west of the borough provides services to Waterloo.


Going out of London there are direct services from the borough to Epsom Downs, Epsom, Dorking, Horsham and Guildford. The borough is currently served by three Train Operating Companies (TOCs) – Southern, First Capital Connect and South West Trains.


There are nine rail stations fully within the borough and one (Worcester Park) spanning the borough boundary. In addition, several stations lie just outside the borough and are likely to be used by borough residents, including Banstead, Mitcham Junction, St. Helier, Stoneleigh, Waddon and Woodmansterne.


For further information on rail services:

Bus Services

The borough is served by an extensive network of bus services, mainly using the main roads and serving town centres and other key destinations. Sutton is a 15 minute bus journey from the Morden terminus of the Northern Line.


Tram Services

The Tramlink network runs between Croydon and Wimbledon with two stops in the north-east corner of the borough at Beddington Lane and Therapia Lane. The tram stop at Mitcham Junction provides a useful interchange with rail services to and from Sutton. The Tramlink depot is also in the borough at Therapia Lane. Tramlink is now operated by Transport for London and has been rebranded as London Tramlink.


The Road Network

Three strategic Transport for London Road Network (TLRN) ‘Red Routes’, two of which, the A24 and A217, link central London to the GLA boundary (and onwards to the M25) and one of which, the A232, provides an east-west route across the borough.